Their billion-dollar comet lander, Rosetta, was set to wake up after 31 months of hibernation, during which it had powered down to conserve energy. They anxiously awaited for Rosetta to wake up. What had it been doing for those 18 minutes? Power cycling. Rosetta was programmed to reboot itself in case of a situation like this. Power cycling saved the day. Why it works is less about solving an actual problem, and more about providing a convenient work-around for you, the end-user.
Your previously connected devices will all need to be connected again to your WiFi network. The reset button is typically red and can be found on the back of the modem. To reset your modem using the button, follow these steps:. With the modem plugged in and powered on, press in the reset button using a bent paperclip or pen tip until you feel or hear a slight click.
Hold it in for 10 seconds. Release the button when the power light turns amber orange. Note that if you continue to press the reset button for 15 seconds, then the power light will turn red and your modem will reboot. If this happens, you will need to wait for it to finish rebooting, then try the reset again. Reset button on the C modem.
Reset button on a box-style modem. Important note: If you customized your modem login information at any point, performing a factory reset will cause the network name SSID and password to revert back to what they were when you received the modem. These are shown on the modem sticker, and you will need to use these original login credentials the first time you log into the network again. Check for outages and troubleshoot problems with your home phone or internet service. Was this page helpful?
After the power cycle completes, the issue may resolve itself; if it continues, it might be time for a reset. Another common issue is a loss of connection. It sounds strange, but something as simple as running a microwave can cause your WiFi connections to worsen. See if you can isolate a specific event or time of day that is tied to your changing connection.
Rebooting and resetting your router are both useful, but in different circumstances. The only exception to this is if there is a security threat that requires your router to be restored to factory settings. When security is not in question, there are several other steps you can take before resetting your router.
Erik was raised in many places in a military family but has long since called Utah home. He spends free time in his garden, in the mountains with his dog, and skis…a lot. He is actively earning the necessary certifications and training to become a certified winter mountain guide. Additionally, being raised by a German mother, he spent a part of his childhood and also the beginning of his professional career in Germany where he worked as a Digital Strategist for adesta, a locally owned business in Darmstadt.
Speaking three languages has opened up the world to him and influences the breadth of topics covered in his articles. He has always held an affinity for the world wide web and its workings, development, history and future.
Being a key player in the development of, and Director of Marketing for HelpCloud, he takes the content displayed and utilized on HelpCloud extremely seriously. View posts. Skip to content Search. Search by Category. August 8, October 31, by Erik Fullmer. Computers and other mobile devices are designed to perform many different, complex functions. They can be used in a variety of ways and are designed to allow the user to do just about anything with them. Modems store information about the devices that are on your home network.
After waiting on hold for 30 minutes you finally get in touch with a representative from your ISP. The first thing they tell you to do is to turn off your modem, wait for 30 seconds, then turn it back on. After your modem boots back up, your internet connection has been restored and your devices can access the internet as usual.
Your modem is responsible for maintaining a connection with your ISP. Although this sounds easy enough, there is a little more to it. Connect with me please! The internet provider will be more responsive to newer connections as opposed to older connections it made months ago. All these things will factor into the quality of your internet service.
If you want my advice, a good place to start would be to reboot your modem every few months. You can wait to reboot your modem until your internet connections slow down and you have issues, or you can be proactive about it and restart your modem on a regular schedule. Feel free to experiment with this. As I mentioned previously, results will vary. Find a reboot schedule that works for you and your internet connections.
Ok, so we know why you should reboot your modem and how often to do it.
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